Net2phone is a rapidly-growing unified communications as a service (UCaaS) provider whose principal line of business is hosted PBX and SIP Trunking Voice over IP services. Below is our recent interview with Jonah Fink, President of net2phone:
Q: Could you provide our readers with a brief introduction to net2phone?
A: net2phone is a global leader in the explosive cloud telephony space. net2phone’s state of the art hosted voice solution provides a high-quality voice over IP (VoIP) experience to business customers that are migrating from traditional systems to the cloud. net2phone delivers solutions through the channel, which consists of value added resellers, system integrators, managed serviced providers and the like.
As a subsidiary of IDT Telecom, one the largest telecommunication companies in the world, net2Phone is able to leverages IDT’s global telecom interconnect and point of presence to bring dial tone anywhere in the world!
Q: You’ve recently acquired Live Ninja; could you tell us something more?
A: net2phone prides itself in managing the most exciting development road map in the VoIP industry. net2phone is the not only the pioneer of Voice over IP – we are the leading VoIP innovator as we welcome 2018. net2phone acquired LiveNinja in 2017 to lead the path in unifying communications in its truest sense of the term with features such as SMS messaging, chat, WebRTC (real time communications) and CRM capability. Just as the young millennials are relying on chat and messaging, we believe that the business community will do the same and we very much look forward to bringing them the ability to use alternative methods of communicating, along with our hosted voice, all in a single offering.
Q: What kind of solutions do you provide to your clients?
A: net2phone provides businesses – both SMBs and enterprises – with hosted business voice and communication solutions as a complete managed service via the cloud.
Q: What is your advantage businesses choose net2phone?
A: Our #1 asset is the team! net2phone has the most senior technology engineers, developers and support staff – each with the ability to provide white glove concierge service. net2phone has the team and resources to hand hold each and everyone of our customers, ensuring their phone systems are set up how they want and when they want. Yes, businesses enjoy net2phone’s cutting edge technology, but onboarding our customers with a smile while delivering our solutions with a “what else can net2phone do for you” combines the art of technology and customer satisfaction at its finest.
Q: What are your plans for the future?
A: Transitioning legacy infrastructure, supporting the needs of millennial workers, growing globally and offering tools to support a wider set of partners and customers. We are constantly evolving our product set and improving our tools to meet today’s needs and prepare for tomorrow’s demand. net2phone is not looking to follow, we are looking to innovate.