Below is our recent interview with Glenn Smith, President of Zivaro:
Q: Could you provide our readers with a brief introduction to Zivaro?
A: Zivaro provides industry-leading managed services, consulting and technology that helps our clients realize real business value from their technology investments. With deep foundations in Hybrid IT, Security, Collaboration and Analytics, we support clients across a broad spectrum of industries with IT strategy, planning, implementation and managed services.
Q: Can you give us insights into your services?
A: Leveraging our deep domain and expertise in highly regulated industries, Zivaro’s Managed Services takes the burden off your information technology (IT) department. We drive personnel efficiencies, while increasing profitability. Around the clock, we identify and remediate issues before you even know they exist. All Managed Services are managed by our 24x7x365, Denver-based Network Operations Center (NOC), with an award-winning, IT Infrastructure Library (ITIL)-based monitoring platform.
Our Services include:
∙ Managed WLAN and SD-WAN
∙ Managed Network
∙ Managed Security
∙ Managed Storage
∙ Managed Backup
∙ Application Monitoring
∙ Managed Operating System Middleware and Database
∙ Service Monitoring
∙ OneHealth: Cloud based managed eClinicalWorks
∙ 24×7 Monitoring
Q: Why is digital transformation important for businesses?
A: Digital Transformation or IT Modernization means different things to different people; automated networks, rebuilding applications in containers, adopting DevOps for cloud environments, CI/CD pipelines etc. To Zivaro, IT Modernization is a transformational journey across application consumption, development and the underlying infrastructure. Ultimately these shifts should create agility and market leadership for the business. No one wants to get trampled by ‘born in the cloud’ disrupters therefore this journey is critical for every business. To embark on these paths requires shifts in technology, processes, tooling and skillsets. Our purpose is to guide and aid these transformations conception to execution.
Real business transformation happens when people, technology, and ideas converge. Protecting the customers’ best interests (simplicity, risk reduction, revenue driving) are always at the core of our strategies.
Q: Why Zivaro? What makes you the best choice?
A: We exist to provide Brilliant IT- We seek to serve those chartered with serving others, which is why we have such a strong focus on regulated industries and public sector although we serve a variety of commercial vertical clients as well. Our teams relentlessly work to enable to maximize focus on the business outcomes that technology should be delivering. The hidden strength we have lies in the diversity of services we have delivered across a large and mostly regulated customer base, creating process-driven solutions and tribal knowledge where all customers benefit from where we have been and what we have delivered across multiple technology domains, customer sizes and varying verticals.
Q: What can we expect from Zivaro in the future?
A: Zivaro is making investments and acquisitions that continue to solidify Zivaro’s position and platform as a market leader in technology adoption, with our deep vertical/industry expertise. We have continued to evolve our serves to serve our customers focused on business outcomes.